WorkCover WA provides the following pathways to obtain access to information.
For further assistance with how to lodge a request for access to information please, contact the Information Management Team on 08 9388 5555 or via email to records@workcover.wa.gov.au
Freedom of InformationThe Western Australian Freedom of Information Act 1992 (FOI Act) creates a general right of access to documents held by the Agency.
WorkCover WA Freedom of Information Statement includes information on the receipt of applications, fees and charges, rights of review, and types of documents that WorkCover WA may hold.
Freedom of Information Processing NotesIf you are seeking access to documents on behalf of another person, we require authorisation such as a signed form, which must be in writing and signed by the individual.
Your application will be dealt with as soon as practicable, and within the time specified in the FOI Act (45 days after it is confirmed as valid).
Before obtaining access to documents, you may be required to pay processing charges.
Ticking the consent box for the personal information of third parties does not automatically result in you receiving a third party’s personal information. Deleting personal information and/or prescribed details such as names, position titles, addresses, telephone numbers, email addresses and signatures can reduce the time required to seek third party consent to release this information, which may expediate the processing of this application.
Removing all draft documents from scope will reduce the number of documents to be assessed, and may assist in reducing the time taken to process your application.
Removing duplicate documents from scope will reduce the number of documents to be assessed, and may assist in reducing the time taken to process your application.
WorkCover WA receives requests from stakeholders for access to information that WorkCover WA may hold. The External Release of Information Policy enables the release of certain information without the requirement for a formal application under the Freedom of Information Act 1992 (WA). Information that may be accessible includes:
- unit level data and aggregate data
- employer policy numbers, policy holder and coverage dates
- individual’ claim information, summary list of lodged workers compensation claims.
Submitting a request for information
All requests are to be made in writing. WorkCover WA will acknowledge requests within two business days of receipt. WorkCover WA will endeavour to provide a response within 30 days from acknowledgement. Where a request requires more time to process, WorkCover WA will inform the applicant.
All requests can be emailed to records@workcover.wa.gov.au
A Subpoena or Summons can be issued to a person or organisation to produce documents to the court to assist in a case. You will need to follow the process designated by the court.
Court requests can be emailed directly to records@workcover.wa.gov.au
Please address all court requests to:
Chief Executive Officer
WorkCover WA
2 Bedbrook Place
Shenton Park WA 6008