The vast majority of workers compensation claims progress to the satisfaction of all parties involved.
Where an application is lodged with the Workers Compensation Conciliation Service or the Workers Compensation Arbitration Service and the employer is named as a party to the application, insurers will generally respond to the application and arrange representation if required.
If you receive any documentation from the Workers Compensation Conciliation or Arbitration Services, it is recommended you contact your workers compensation insurer to discuss if there is a need to attend conciliation conferences and arbitration hearings.
To find out more about how the conciliation and arbitration processes work, visit our Workers Compensation Conciliation Service and Workers Compensation Arbitration Service pages, or call our Advice and Assistance Service on 1300 794 744.
