To support the knowledge and understanding of our stakeholders, we have developed micro-credentials on the key components of the workers compensation and injury management scheme.
Micro-credentials are self-contained online learning courses which include assessments, and allow practitioners to achieve a Unit of Competency to build their nationally recognised Personal Injury Management qualification.
As of 1 July 2024, courses are available for:
- claims managers
- workplace rehabilitation providers
- insurance brokers.
These courses are freely accessible to industry professionals via the online education portal. Simply ‘purchase’ the programs through your cart and begin learning.
Claims managersFoundations of Workers Compensation: Claims Managers
The Foundations of Workers Compensation: Claims Managers online training program will assist claims managers to develop and improve their knowledge of the workers compensation and injury management scheme.
The course will help claims managers optimise their performance and client service delivery by providing an understanding of their obligations, detailed in the Insurer and Self-insurer Principles and Standards of Practice.
A certificate of achievement is awarded upon completion of this program, along with 10 NIBA/ANZIIF CPD Points.
Foundations of Workers Compensation: Workplace Rehabilitation Providers
The Foundations of Workers Compensation: Workplace Rehabilitation Providers online training program will assist workplace rehabilitation providers to develop and improve their knowledge of the workers compensation and injury management scheme.
The course includes an overview of the Workplace Rehabilitation Providers Principles and Standards of Practice, providing WRPs with the necessary knowledge to ensure the Principles and Standards are achieved to maximise the workers compensation experience for workers and employers.
A certificate of achievement is awarded upon completion of this program.
Foundations of Workers Compensation: Insurance Brokers
The Foundations of Workers Compensation: Insurance Brokers online training program will assist insurance brokers to develop and improve their knowledge, to optimise the workers compensation experience for workers and employers.
The course includes a breakdown of the Insurance Brokers Principles and Standards of Practice, ensuring brokers operating under the Western Australian scheme are sufficiently educated on their expectations and obligations.
A certificate of achievement is awarded upon completion of this program.